Business Letter

Hello manager of Smith’s grocery store,

My name is Lauryn Simmons and I was a frequent customer at the 21st south location when one day I was checking out and the Kraft Macaroni and Cheese had a sign in the aisle that said ten for a dollar. Not only did the employee not believe me, but gave me a hard time. This small check out took me about a half hour trying to figure something out, which also included me leading your employee to the aisle where the macaroni and cheese was. I left in a rage. I was very displeased and haven’t returned due to the bad experience.
I am not sending this for the employee to get fired, but it just shows the lack of knowledge of your employees of all the current and updated sales in your stores. I suggest, if you get the approval of your supervisor, to hold team meetings every morning informing the employees about all the sales going on in the store. Also, a very helpful tip to stress to your employees is customer service. A good company succeeds based on customer service and also keeps loyal customers. Not only would good customer service keep loyal customers, but it’d also bring in more customers.
I hope you take this letter into consideration, best of luck.
Sincerley,
Lauryn Simmons

My primary audience is the manager of the store (Einstein’s Bagels) and the secondary audience would be the assistant manager to get advice on what they should do to the employee. If they read the letter in the morning when Einstein’s is flooded with customers they would probably just put it aside until a less busy time because then they could figure out what action they wanted to take. In the morning there is obviously a lot of distractions because it is very crowded, the manager probably has to help the employees on the floor until it dies down.

How to Email a Professor Response

I agree that a student shouldn't send an email with their essay attached saying that they won't be in class. I think if the professor accepts it then the student will think that it is too easy and acceptable to miss a class period that assignments are due. Unless the student notifies the professor beforehand then I feel it is acceptable.
On the otherhand I disagree with always using your college or university email account when emailing professors. For me, using my Gmail account is a lot easier than using my Westminster email account so I feel that if you personal email account shows your full name, "Lauryn Simmons" where it says who it's from then it should be fine to use. As of right now I only use my Westminster email account to look up faculty or staff that don't know me at all just to get their acutal email addresses. As long as I state what I need they have no problem emailing me back to my personal email.

Book Bio

Lauryn Simmons was born in New York City, New York and grew up in New Canaan, Connecticut. She grew up playing lacrosse, soccer, and basketball and continued playing lacrosse for 3 years for Westminster College in Salt Lake City, Utah. She also loves to swim, climb indoors and outdoors, and other active activities. Lauryn Simmons also loves food, and eating healthy is a passion.