Business Letter Final

Lauryn Simmons
1395 S. Browning Ave.
Salt Lake City, UT 84105
(203)246-8658

Brittney Almeida
922 E. 2100 S.
Salt Lake City, UT 84106

Hello Miss. Almeida,

My name is Lauryn Simmons and I am a frequent customer at your location. I go to your location because every time I’m shopping I feel like I’m welcomed. Everyone is very friendly and always willing to help when I need it. One day I was checking out and the Kraft Macaroni and Cheese had a sign in the aisle that said ten for a dollar. I had five items and usually it would take me 5 minutes, but this check out took me about twenty minutes trying to figure out the sales. The cashier and I went to the aisle where the macaroni and cheese was to verify the sale. I was frustrated because I was late for an appointment.
Although this employee was very nice and apologetic when she saw the sale sign, but it just shows the lack of knowledge of your employees of all the current and updated sales in your store. I understand your store is very big and the sales change all the time and it’s hard to keep track of everything, but I suggest giving each cashier a list of all the sales going on in the store. Also if something doesn’t ring up correct and the cashier questions it, he or she should not hesitate to ask a manager or have the bagger double check the sales.
I hope you take this letter into consideration, best of luck.
Sincerley,
Lauryn Simmons